- Return Policy
Elevate Return Policy and Notification, Effective 6/26/18:
Return/Refund: You may return unopened product within 30
days of receipt for a refund, subject to a 20% handling fee, by calling
Customer Service at 1-877-866-9113.
Return/Credit: You may return all unopened products after 30
days and before 60 days of receipt for a credit toward future Elevate
purchases, subject to a 20% handling fee, by call Customer Service at
As a result of newly implemented quality guidelines we must
destroy all returned product. We do this since we do not have control/custody
of the product once it is delivered. We don't think it is fair or ethical to
ship you a product returned by a previous customer, even when that product has
been unopened. Therefore a 20% handling fee will be
deducted from any refund or credit given.