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Elevate Return Policy and Notification, Effective 6/26/18: 

Return/Refund: You may return unopened product within 30 days of receipt for a refund, subject to a 20% handling fee, by calling Customer Service at 1-877-866-9113. 


Return/Credit:You may return all unopened products after 30 days and before 60 days of receipt for a credit toward future Elevate purchases, subject to a 20% handling fee, by call Customer Service at 1-877-866-9113.


As a result of newly implemented quality guidelines we must destroy all returned product. We do this since we do not have control/custody of the product once it is delivered. We don't think it is fair or ethical to ship you a product returned by a previous customer, even when that product has been unopened. Therefore a 20% handling fee will be deducted from any refund or credit given.